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Social Media Scare? Put Yourself Out There
Dick Smith, Myer and Mitsubishi's Facebook pages were victims of a coordinated "attack" from users urging the companies to withdraw their advertising contracts with media entertainment company Austereo.
Social media leaves brands open for these types of attack on a regular basis - but is that a reason to avoid social networks all together?
Read our blog post about dealing with customers on social media on a day-to-day basis or when major catastrophes strike.