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  • Go to The screen will prompt you to enter your user name and password to access your account. You are then able to send and receive email remotely.

    Call bwired today on 1300 780 566 or email for more information.

  • It is a common problem that email software can sometimes lose the record of your password that you have entered previously.

    When this occurs simply type in your password again when you are prompted.

    If it still keeps asking for it this would mean that you are typing the incorrect username and/or password.

    Also if it successfully checks your email after entering the password but next time you go to check your email it asks you again this is most likely because you have not ticked the option box to save password.

    When you are prompted to enter the password there will be a save password or remeber password tick box you can select which will save the password and you won't have to enter it each time.

    If you are continually asked to re-enter your password (even though you know your username and password are correct) or see an error such as '-ERR [IN-USE] mailbox in use' this means there is a POP lock on the mailbox.

    A POP lock is established on mail boxes for each connection to it using the POP3 protocol and remains until retrieving of email has finished at which times it then logs off the connection from the server.

    Concurrent connections to POP3 mail boxes are not possible and subsequent connection attempts will result in an error such this above.

    Similarly, if the connection to the mail server is interrupted, i.e: the Internet connection drops out or the email client (eg: Outlook Express) crashes then it has not had the chance to issue the server with a signal to let it know that it has finished collecting mail and is now terminating the connection.

    The result of this is that the mail server will still think that your connection is active and you will not be able to establish a new connection to the account. If this is the case you will need to wait 15 minutes for the pop lock to time out.

    Call bwired today on 1300 780 566 or email for more information.

  • Even though bwired offers you several email accounts as included with your bwired Online, you may wish to keep your email hosted with your current provider. To do this you need to point the A and WWW records of your domain allocation to the bwired server:

    Call bwired today on 1300 780 566 or email for more information.

  • When you receive an email, we can create an auto responder that sends back automated response.

    Auto responses are great for when you are on a business trip or have a general email account that client’s emails like For instance, when a client emails you, they will receive an email saying "Thank you for your email request, we are processing your request and a representative will contact you shortly".

    To activate your auto response, please contact bwired on with the email you would like to organize auto response on, your message and start and end dates if required.

  • You can email us the details for your new email accounts. Please include the and the password. We recommend using something other than the username here, with a mix of alpha-numeric values, including lower and upper case.

    If you would like your email address to be forwarded to another email, please state the email address.

    Access to your email whilst out of your office/home or traveling anywhere in the world, is available, via the web via:

    Call bwired today on 1300 780 566 or email for more information.

  • Yes you can. We can create you as many email-accounts as you wish. But we can take you even further to optimize your level of operational efficiency. Our collaboration series will fulfill all your needs of internal and external communication.

    Call bwired today on 1300 780 566 or email for more information.

  • Yes, bwired offers premium email hosting solutions, including exchange hosting solutions.

    The bwired premium hosting platform provides businesses with powerful, secure, reliable email - with absolutely no maintenance. Along with webmail, mobile email, and a host of other features, users also enjoy premium protection against spam, viruses and other security threats. Users can access their email from Outlook, webmail, or any other wireless device.

    bwired's Hosted exchange service provides all the benefits of Microsoft Exchange, without any of the headaches of managing it. We take care of everything and back it up with the best email expertise, support and infrastructure in the industry.

    100% uptime guaranteed.

    Email us today for a detailed brochure at,  or call 1300 780 566 to speak to one of our consultants.

  • VoIP is an acronym for voice over internet protocol (IP). VoIP allows you to transmit voice information in digital form over the internet via tools like Skype or Google Talk.

  • Macromedia Flash is a technology that allows multimedia content such as animations, interactive forms, games and other features to be embedded in web pages.

  • Phishing is a term that is used to describe a scheme which an unscrupulous person uses to “fish e-mail” for personal information like social security numbers, passwords, credit card numbers and account information

  • JPEG stands for Joint Photographers Expert Group. A JPEG is an image file format. A JPEG is a web friendly image file format.

  • A individual who breaks into a computer system, but does no harm, usually for fun or just the challenge. The subculture that has evolved around hackers is often referred to as the computer underground but is now an open community. These indivduals are mkotivated by curiosity and adventures spirit.

  • An acronym used to remember a key rule in any kind of business: Keep It Simple, Stupid.
    Using simplicity as an advantage, too much information on a page causes clutter, having too many pictures can be distracting and too much flash takes longer to load so you could say having less is more.

  • A "hosted" blog is a blog that is hosted on a website other than your own. While still providing you with the opportunity to express your opinions and build credibility; a hosted blog does not sit on your own website and is therefore not branded. As such the opportunities that blogging provides are greatly enhanced if you own your own blog.


    Some factors to consider before developing a mobile internet strategy include your target audience, the functions of your website, the customer's experience with your website, cost, development, and the content you wish to use in your mobile internet strategy. 

    bwired can help you optimise your website (and take advantage of mobile web) according to your customer's needs by analysing customer behaviour, helping visitors engage with your website (both traditional and mobile), and allowing your internal staff to maintain updated content and news for your customers through bwired's intuitive modules and Content Management System (CMS).

  • Social media can offer many opportunities for businesses on the web, including the following:

    • broadcasting news updates and announcements
    • sharing competitions, events, deals and discounts
    • asking for feedback and answering customer complaints/queries
    • sharing a personal side to your company, such as posts from the CEO, photos of the office, and other 'behind-the-scenes' peeks
    • mentioning other sites/businesses/blogs/products you enjoy and that would be of interest to your customer base
    • setting yourself apart from competitors by engaging with customers on a regular basis

     These are only some of the advantages of using social media in business. While these points won't apply to every company, don't assume that social media is wrong for your business. Talk to bwired today to see how social media can open up your business to new opportunities and help you reach your business goals on and off the web.  Email us at, or call 1300 780 566.

     Better yet, check out our blogs, see our LinkedIn profile, follow us on Twitter or 'like' us on Facebook.

  • It’s an address on the internet. For example, you are probably most familiar with internet addresses, where the domain name is prefixed by "www".

    Call bwired today on 1300 780 566 or email for more information.